Simulating to Reflect: A Fair Government

The Challenge

Help our officials engage in meaningful discussions about "a fair government."

When the Netherlands was shaken by the childcare benefits scandal, the housing crisis, and other pressing public issues, the Ministry of the Interior and Kingdom Relations (BZK) sought an effective method for its civil servants to reflect—specifically to become more conscious of their role in maintaining “a just government.” Frisse Blikken’s Game Studio provided this powerful moment of reflection for the Ministry in the form of an energetic simulation game.

BZK is responsible for ensuring a good quality of life, housing, and work in the Netherlands and the Caribbean Netherlands. The civil servants protect the most valuable asset in the Netherlands: the Constitution. They are therefore responsible for ensuring a fair, transparent government that all citizens can trust.

Our Fresh Perspective

Motivating Reflection

The civil servants at BZK are the cornerstone of a reliable, engaged, and just government. With growing distrust in the Netherlands, reflecting on how to uphold these values was necessary. However, reflection wasn’t the end goal; it needed to serve as a motivating start for positive and practically applicable change.

Confrontational Role Play

Frisse Blikken’s Game Studio developed and facilitated an energetic role-playing game that simulated challenges in engagement, accessibility, and justice in the relationship between the government and citizens. The task: rapidly abolish all postal communication, leaving a significant portion of the population at risk of social exclusion. The players were given the important mission of finding a solution with complete creative freedom. Inevitably, during the game, players fell into traps that often go unnoticed in their daily work. These confrontations were then translated into lessons for the future during a reflection session afterward.

Energy and Depth

The energy sparked by the game among the civil servants quickly led to deep discussions on justice, without losing sight of the practical applicability of the proposed changes. The result is a motivated group of civil servants who are now more aware and ready to work towards ensuring a truly fair government.

Project Ministerie van EZK

In a nutshell 🌰

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Achtergrond: phD in Human Resource Management en Organizational Behavior. Master Arbeids- en Organisatiepsychologie

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Gerben Tolkamp

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